Privacy Policy

Privacy Policy for Sun Soul Escapes

Effective Date: 17.09.2024

At Sun Soul Escapes, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone makes a booking with us.

1. Information We Collect

When you book a trip with Sun Soul Escapes or sign up for our newsletter, we may collect personal information such as your:

  • Name

  • Address

  • Email address

  • Telephone number

  • Payment details

  • Travel preferences and needs

  • Emergency contacts

This information is used to fulfil our services to you, to improve our services, and to communicate with you effectively.

2. How We Use Your Information

The information we collect may be used in the following ways:

  • To process your booking and provide the services you have requested

  • To communicate with you about your booking or any other enquiries

  • To send you our newsletter if you have signed up for it

  • To personalise and improve your experience on our website

3. Third-Party Service Providers

We may share your personal data with third-party service providers such as:

  • Tour & activity operators

  • Hotels

  • Payment processors

These providers have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

4. Security of Your Personal Data

We take the security of your personal data very seriously and have appropriate physical, electronic, and managerial procedures in place to safeguard and secure the data we collect.

5. Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at hello@sunsoulescapes.com.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have any questions about this privacy policy or the information we hold about you, please contact us at:

  • Email: hello@sunsoulescapes.com

8. Consent

By using our services, you consent to the collection and use of the information you disclose to us as outlined in this Privacy Policy.