Privacy Policy
Privacy Policy for Sun Soul Escapes
Effective Date: 17.09.2024
At Sun Soul Escapes, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone makes a booking with us.
1. Information We Collect
When you book a trip with Sun Soul Escapes or sign up for our newsletter, we may collect personal information such as your:
Name
Address
Email address
Telephone number
Payment details
Travel preferences and needs
Emergency contacts
This information is used to fulfil our services to you, to improve our services, and to communicate with you effectively.
2. How We Use Your Information
The information we collect may be used in the following ways:
To process your booking and provide the services you have requested
To communicate with you about your booking or any other enquiries
To send you our newsletter if you have signed up for it
To personalise and improve your experience on our website
3. Third-Party Service Providers
We may share your personal data with third-party service providers such as:
Tour & activity operators
Hotels
Payment processors
These providers have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
4. Security of Your Personal Data
We take the security of your personal data very seriously and have appropriate physical, electronic, and managerial procedures in place to safeguard and secure the data we collect.
5. Access to Your Personal Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at hello@sunsoulescapes.com.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
If you have any questions about this privacy policy or the information we hold about you, please contact us at:
Email: hello@sunsoulescapes.com
8. Consent
By using our services, you consent to the collection and use of the information you disclose to us as outlined in this Privacy Policy.